Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of CVTalks at cvtalks.app and the CVTalks browser extension (the “Service”), operated from British Columbia, Canada (“CVTalks”, “we”, “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old to use the Service.

2. The Service

CVTalks lets you build a resume, publish it as a page that visitors can question through an AI assistant, tailor resumes and cover letters to specific jobs, and track how recruiters engage with the links you share. We may add, change or remove features over time. When a change removes a paid feature you rely on, we will tell you in advance.

3. Accounts

• Give accurate sign-up information and keep it up to date.
• An account is for one person. Keep your sign-in details secure; you are responsible for activity under your account.
• Tell us promptly at [email protected] if you suspect unauthorized use.

4. Your content

You keep ownership of the resumes, job descriptions, answers and other material you add (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process and display Your Content only as needed to operate and improve the Service for you — including sending it to AI model providers to generate results, and showing published pages to anyone with the link. This license ends when you delete Your Content or your account, except for copies we must keep as described in the Privacy Policy.

You are responsible for Your Content. In particular, you confirm that:

• it describes you truthfully and does not misrepresent your qualifications or experience;
• you have the right to share it, and it does not include other people's personal information without their permission;
• it does not infringe anyone's rights or break any law.

5. AI features

AI output is generated automatically and can be incomplete or wrong. Review tailored resumes, cover letters, analyses and other output before you use or submit it.

When you publish a resume page, its AI assistant answers visitors' questions on your behalf, based on the content you provided. You are responsible for that content and for reviewing what your published page says. You can unpublish a page at any time.

CVTalks does not guarantee interviews, job offers or any other hiring outcome.

6. Acceptable use

Do not:

• use the Service for anything illegal, fraudulent or deceptive, or to impersonate anyone;
• harass, spam or harm visitors of resume pages, or other users;
• scrape, crawl or extract data from the Service or other users' pages by automated means;
• try to get around plan limits, AI usage limits or security measures, or access accounts or data that are not yours;
• use prompts or other input designed to make the AI produce harmful content or reveal information it should not;
• upload malware, or interfere with or overload the Service;
• copy, resell or reverse engineer the Service, except where the law expressly allows it.

We may remove content or suspend accounts that break these rules.

7. Plans, billing and refunds

Plans and usage limits

CVTalks offers a Free plan and paid subscription plans. Current prices, features and AI usage limits are shown on our pricing page. Prices are in US dollars and do not include taxes, which are added where required. AI usage limits reset every 30 days, counted from the date you signed up.

Subscriptions and automatic renewal

Paid plans are billed in advance, monthly or quarterly, and renew automatically at the end of each billing period until you cancel. Payments are processed by Stripe; by subscribing you authorize us to charge your payment method for each renewal.

Free trials

Eligible new subscribers may get a free trial (currently 7 days). If you cancel during the trial, you are not charged and your account returns to the Free plan right away. If you do not cancel, the subscription starts and is charged when the trial ends.

Cancellation

You can cancel any time in your dashboard. Your paid plan stays active until the end of the current billing period and does not renew after that.

Refunds

Purchased AI credits are used after your plan's monthly allowance, do not expire while your account is open, and are forfeited if you delete your account. If you delete your account while a subscription is active, the subscription is canceled immediately with no further charges and no refund for the current period.

Failed payments and price changes

If a renewal payment fails, we may move your account to the Free plan until payment succeeds. If we change the price of your plan, we will notify you at least 30 days before the new price applies to your next renewal; you can cancel before then.

8. Ending your use

You can stop using the Service and delete your account at any time (how deletion works). We may suspend or close your account if you seriously or repeatedly break these Terms, if required by law, or if your use creates risk for other users or for us. Where reasonable, we will tell you why and give you a chance to export your data first.

Sections 4 (license limits), 7 (amounts owed), 10–14 and any other terms that by their nature should survive will continue to apply after your account ends.

9. Third-party services

The Service relies on third parties, such as Stripe for payments and Google, Facebook and LinkedIn for optional sign-in. Their own terms apply to your use of their services, and we are not responsible for them.

10. Our intellectual property

The Service, including its software, design, templates and branding, belongs to CVTalks and its licensors. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable right to use the Service. If you send us feedback or ideas, we may use them without obligation to you.

11. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Service will be uninterrupted or error-free, or that AI output will be accurate.

12. Limitation of liability

To the extent permitted by law, CVTalks is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost opportunities or lost data. Our total liability for any claim related to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose and USD 100.

13. Indemnity

To the extent permitted by law, you will indemnify CVTalks against claims, losses and costs (including reasonable legal fees) arising from Your Content or your breach of these Terms.

14. Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. The courts of British Columbia have exclusive jurisdiction over any dispute, except that if you are a consumer, you keep any rights the law of your place of residence gives you to bring claims in your local courts and to rely on its mandatory consumer protections.

15. Changes to these terms

We may update these Terms. We will post the new version here and update the date at the top. For material changes, we will notify you by email or in the dashboard at least 30 days before they take effect. Continuing to use the Service after that means you accept the new Terms.

16. Contact

Email [email protected]. CVTalks, British Columbia, Canada.